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Autotask API Data Model

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Autotask API SQL Driver

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Invantive SQL is the fastest, easiest and most reliable way to exchange data with the Autotask API.

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datto Autotask service management.

Autotask API Clients

Invantive SQL is available on many user interfaces ("clients" in traditional server-client paradigma). All Invantive SQL statements can be exchanged with a close to 100% compatibility across all clients and operating systems (Windows, MacOS, Linux, iOS, Android).

The clients include Microsoft Excel, Microsoft Power BI, Microsoft Power Query, Microsoft Word and Microsoft Outlook. Web-based clients include Invantive Cloud, Invantive Bridge Online as OData proxy, Invantive App Online for interactive apps, Online SQL Editor for query execution and Invantive Data Access Point as extended proxy.

For technical users there are command-line editions of Invantive Data Hub running on iOS, Android, Windows, MacOS and Linux. Invantive Data Hub is also often used for enterprise server applications such as ETL. High-volume replication of data taken from the Autotask API into traditional databases such as SQL Server (on-premise and Azure), MySQL, PostgreSQL and Oracle is possible using Invantive Data Replicator. Invantive Data Replicator automatically creates and maintains Autotask datawarehouses, possibly in combination with data from over 70 other (cloud) platforms. Data Replicator supports data volumes up to over 1 TB and over 5.000 companies. The on-premise edition of Invantive Bridge offers an Autotask provider.

Monitor API Calls

When a query or DML-statement has been executed on Invantive SQL a developer can evaluate the actual calls made to the Autotask API using a query on sessionios@DataDictionary. As an alternative, extensive request and response logging can be enabled by setting log-native-calls-to-disk to true. In the %USERPROFILE%\Invantive\NativeLogs folder Invantive SQL will create log files per API request and response.


The SQL driver for Autotask does not support partitioning. Define one data container in a database for each company in Autotask to enable parallel access for data from multiple companies.

An introduction into the concepts of Invantive SQL such as databases, data containers and partitioning can be found in the Invantive SQL grammar.

The configuration can be changed using various attributes during log on and use. A full list of configuration options is listed in the driver attributes.

The catalog name is used to compose the full qualified name of an object like a table or view. The schema name is used to compose the full qualified name of an object like a table or view. On Autotask the comparison of two texts is case sensitive by default.

Changes and bug fixes on the Autotask SQL driver can be found in the release notes. Get access to the Autotask community through the Autotask section of the Invantive forums.

Driver code for use in settings.xml: Autotask

Alias: autotask

Recommended alias: at

More technical documentation as provided by the supplier of the Autotask API on the native APIconnection used can be found at

General documentation on Autotask is available at

Autotask is Professional Services Automation (PSA) software from Datto. Autotask provides a cloud-based PSA platform for businesses.

24-09-2021 18:29 Version 20.2.33-PROD+3421