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Autotask API Data Model

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Autotask API SQL Driver

Invantive UniversalSQL is the fastest, easiest and most reliable way to exchange data with the Autotask API.

Use the "Search" option in the left menu to search for a specific term such as the table or column description. When you already know the term, please use the "Index" option. When you can't find the information needed, please click on the Chat button at the bottom or place your question in the user community. Invantive Support or other users will try to help you.

datto Autotask service management.

The Autotask driver covers 2609 tables and 38275 columns.

Autotask API Clients

Invantive UniversalSQL is available on many user interfaces ("clients" in traditional server-client paradigma). All Invantive UniversalSQL statements can be exchanged with a close to 100% compatibility across all clients and operating systems (Windows, MacOS, Linux, iOS, Android).

The clients include Microsoft Excel, Microsoft Power BI, Microsoft Power Query, Microsoft Word and Microsoft Outlook. Web-based clients include Invantive Cloud, Invantive Bridge Online as OData proxy, Invantive App Online for interactive apps, Online SQL Editor for query execution and Invantive Data Access Point as extended proxy.

The Autotask Power BI connector is based on the Invantive UniversalSQL driver for Autotask, completed by a high-performance OData connector which works straight on Power BI without any add-on. The OData protocol is always version 4, independent whether the backing platform uses OData, SOAP or another protocol.

For technical users there are command-line editions of Invantive Data Hub running on iOS, Android, Windows, MacOS and Linux. Invantive Data Hub is also often used for enterprise server applications such as ETL. High-volume replication of data taken from the Autotask API into traditional databases such as SQL Server (on-premises and Azure), MySQL, PostgreSQL and Oracle is possible using Invantive Data Replicator. Invantive Data Replicator automatically creates and maintains Autotask datawarehouses, possibly in combination with data from over 75 other (cloud) platforms. Invantive Data Replicator supports data volumes up to over 1 TB and over 5.000 companies. The on-premise edition of Invantive Bridge offers an Autotask ADO.net provider.

Finally, online web apps can be build for Autotask using App Online of Invantive Cloud.

Monitor API Calls

When a query or DML-statement has been executed on Invantive UniversalSQL a developer can evaluate the actual calls made to the Autotask API using a query on sessionios@DataDictionary. As an alternative, extensive request and response logging can be enabled by setting log-native-calls-to-disk to true. In the %USERPROFILE%\Invantive\NativeLog folder Invantive UniversalSQL will create log files per Autotask API request and response.

Specifications

The SQL driver for Autotask does not support partitioning. Define one data container in a database for each company in Autotask to enable parallel access for data from multiple companies.

An introduction into the concepts of Invantive UniversalSQL such as databases, data containers and partitioning can be found in the Invantive UniversalSQL grammar.

The configuration can be changed using various attributes from the database definition, on log on and during use. A full list of configuration options is listed in the driver attributes.

The catalog name is used to compose the full qualified name of an object like a table or view. The schema name is used to compose the full qualified name of an object like a table or view. On Autotask the comparison of two texts is case sensitive by default.

Changes and bug fixes on the Autotask SQL driver can be found in the release notes. Get access to the community through the Autotask section of the Invantive forums.

Driver code for use in settings.xml: Autotask

Alias: autotask

Recommended alias: at

Driver code for use in settings.xml

General documentation on Autotask is available at https://www.autotask.net/help.

Autotask is Professional Services Automation (PSA) software from Datto. Autotask provides a cloud-based PSA platform for businesses.

10-06-2024 18:39 Version 24.1.3-BETA+4689

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Disclaimer of Liability: Invantive disclaims any responsibility for damage, injury, or legal consequences resulting from the use or misuse of this software in prohibited or unintended applications.
  
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