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Navigation: Catalog: Tickets3 > Schemas

Tickets: HubSpot Tickets

ListRead a page of tickets. Control what is returned via the `properties` query param.

Catalog: Tickets3

Schema: Basic

Label: Tickets

Retrieve: true

Insert: true

Update: false

Delete: false

Parameters of Table Function

The following parameters can be used to control the behaviour of the table function Tickets. A value must be provided at all times for required parameters, but optional parameters in general do not need to have a value and the execution will default to a pre-defined behaviour. Values can be specified by position and by name. In both cases, all parameters not specified will be evaluated using their default values.

Value specification by position is done by listing all values from the first to the last needed value. For example: a `select * from table(value1, value2, value3)` on a table with four parameters will use the default value for the fourth parameter and the specified values for the first three.

Value specification by name is done by listing all values that require a value. For example with `select * from table(name1 => value1, name3 => value3)` on the same table will use the default values for the second and fourth parameters and the specified values for the first and third.

Name

Data Type

Required

Default Value

Documentation

after

string

 

The paging cursor token of the last successfully read resource will be returned as the `paging.next.after` JSON property of a paged response containing more results.

archived

boolean

 

Whether to return only results that have been archived.

 

Columns of Table Function

The columns of the table function Tickets are shown below. Each column has an SQL data type. A new non-null value must be provided for every required column at all times during insert.

Name

Data Type

Label

Required

Documentation

archived

boolean

Archived

 

archivedAt

datetime

Archived at

 

associations

string

Associations

 

createdAt

datetime

Created at

 

id

string

ID

 

prop_closed_date

datetime

Closed Date

 

prop_content

string

Content

 

prop_created_by

decimal

Created by

 

prop_createdate

datetime

Created at

 

prop_first_agent_reply_date

datetime

First Agent Reply Date

 

prop_hs_all_accessible_team_ids

string

All Accessible Team IDs

 

prop_hs_all_associated_contact_companies

string

{res:itgen_hubspot_prop_hs_all_associated_contact_companies}

 

prop_hs_all_associated_contact_emails

string

{res:itgen_hubspot_prop_hs_all_associated_contact_emails}

 

prop_hs_all_associated_contact_firstnames

string

{res:itgen_hubspot_prop_hs_all_associated_contact_firstnames}

 

prop_hs_all_associated_contact_lastnames

string

{res:itgen_hubspot_prop_hs_all_associated_contact_lastnames}

 

prop_hs_all_associated_contact_mobilephones

string

{res:itgen_hubspot_prop_hs_all_associated_contact_mobilephones}

 

prop_hs_all_associated_contact_phones

string

{res:itgen_hubspot_prop_hs_all_associated_contact_phones}

 

prop_hs_all_conversation_mentions

string

All Conversation Mentions

 

prop_hs_all_owner_ids

string

All Owner IDs

 

prop_hs_all_team_ids

string

All Team IDs

 

prop_hs_applied_sla_rule_config_at

datetime

{res:itgen_hubspot_prop_hs_applied_sla_rule_config_at}

 

prop_hs_applied_sla_rule_config_id

decimal

{res:itgen_hubspot_prop_hs_applied_sla_rule_config_id}

 

prop_hs_assigned_team_ids

string

{res:itgen_hubspot_prop_hs_assigned_team_ids}

 

prop_hs_assignment_method

string

Assignment Method

 

prop_hs_auto_generated_from_thread_id

decimal

Auto-generated from Thread ID

 

prop_hs_conversations_originating_message_id

string

Conversations Originating Message ID

 

prop_hs_conversations_originating_thread_id

decimal

Conversations Originating Thread ID

 

prop_hs_created_by_user_id

decimal

Created by User ID

 

prop_hs_createdate

datetime

Created at

 

prop_hs_custom_inbox

decimal

Custom Inbox

 

prop_hs_date_entered_1

datetime

Date Entered #1

 

prop_hs_date_entered_2

datetime

Date Entered #2

 

prop_hs_date_entered_3

datetime

Date Entered #3

 

prop_hs_date_entered_4

datetime

Date Entered #4

 

prop_hs_date_exited_1

datetime

Date Exited #1

 

prop_hs_date_exited_2

datetime

Date Exited #2

 

prop_hs_date_exited_3

datetime

Date Exited #3

 

prop_hs_date_exited_4

datetime

Date Exited #4

 

prop_hs_email_subject

string

Email Subject

 

prop_hs_external_object_ids

string

External Object IDs

 

prop_hs_file_upload

string

File Upload

 

prop_hs_first_agent_message_sent_at

datetime

First Agent Message Sent at

 

prop_hs_form_id

string

{res:itgen_hubspot_prop_hs_form_id}

 

prop_hs_form_submission_conversion_id

string

{res:itgen_hubspot_prop_hs_form_submission_conversion_id}

 

prop_hs_helpdesk_sort_timestamp

datetime

Helpdesk Sort Timestamp

 

prop_hs_in_helpdesk

boolean

In Helpdesk

 

prop_hs_inbox_id

decimal

Inbox ID

 

prop_hs_is_latest_message_failed

boolean

{res:itgen_hubspot_prop_hs_is_latest_message_failed}

 

prop_hs_is_latest_message_hidden_from_all

boolean

{res:itgen_hubspot_prop_hs_is_latest_message_hidden_from_all}

 

prop_hs_is_visible_in_help_desk

boolean

{res:itgen_hubspot_prop_hs_is_visible_in_help_desk}

 

prop_hs_last_closed_date

datetime

{res:itgen_hubspot_prop_hs_last_closed_date}

 

prop_hs_last_email_activity

string

Last Email Activity

 

prop_hs_last_email_date

datetime

Last Email Date

 

prop_hs_last_email_id

decimal

{res:itgen_hubspot_prop_hs_last_email_id}

 

prop_hs_last_email_type

string

{res:itgen_hubspot_prop_hs_last_email_type}

 

prop_hs_last_message_from_visitor

boolean

Last Message from Visitor

 

prop_hs_last_message_received_at

datetime

Last Message Received at

 

prop_hs_last_message_sent_at

datetime

Last Message Sent at

 

prop_hs_lastactivitydate

datetime

Last Activity Date

 

prop_hs_lastcontacted

datetime

Last Contacted

 

prop_hs_lastmodifieddate

datetime

Last Modified Date

 

prop_hs_latest_message_attachment_types

string

{res:itgen_hubspot_prop_hs_latest_message_attachment_types}

 

prop_hs_latest_message_is_forwarded_email

boolean

{res:itgen_hubspot_prop_hs_latest_message_is_forwarded_email}

 

prop_hs_latest_message_seen_by_agent_ids

string

Latest Message Seen by Agent IDs

 

prop_hs_latest_message_visible_to_visitor_sent_at

datetime

{res:itgen_hubspot_prop_hs_latest_message_visible_to_visitor_sent_at}

 

prop_hs_latest_message_visible_to_visitor

string

{res:itgen_hubspot_prop_hs_latest_message_visible_to_visitor}

 

prop_hs_merged_object_ids

string

Merged Object IDs

 

prop_hs_most_relevant_sla_status

string

{res:itgen_hubspot_prop_hs_most_relevant_sla_status}

 

prop_hs_most_relevant_sla_type

string

{res:itgen_hubspot_prop_hs_most_relevant_sla_type}

 

prop_hs_msteams_message_id

string

Microsoft Teams Message ID

 

prop_hs_nextactivitydate

datetime

Next Activity Date

 

prop_hs_notes_next_activity_type

string

{res:itgen_hubspot_prop_hs_notes_next_activity_type}

 

prop_hs_num_associated_companies

decimal

Number of Associated Companies

 

prop_hs_num_associated_conversations

decimal

{res:itgen_hubspot_prop_hs_num_associated_conversations}

 

prop_hs_num_times_contacted

decimal

Number of Times Contacted

 

prop_hs_object_id

decimal

Object ID

 

prop_hs_object_source_detail_1

string

{res:itgen_hubspot_prop_hs_object_source_detail_1}

 

prop_hs_object_source_detail_2

string

{res:itgen_hubspot_prop_hs_object_source_detail_2}

 

prop_hs_object_source_detail_3

string

{res:itgen_hubspot_prop_hs_object_source_detail_3}

 

prop_hs_object_source_id

string

{res:itgen_hubspot_prop_hs_object_source_id}

 

prop_hs_object_source_label

string

{res:itgen_hubspot_prop_hs_object_source_label}

 

prop_hs_object_source_user_id

decimal

{res:itgen_hubspot_prop_hs_object_source_user_id}

 

prop_hs_object_source

string

{res:itgen_hubspot_prop_hs_object_source}

 

prop_hs_originating_channel_instance_id

string

Originating Channel Instance ID

 

prop_hs_originating_email_engagement_id

decimal

Originating Email Engagement ID

 

prop_hs_originating_generic_channel_id

string

Originating Generic Channel ID

 

prop_hs_pinned_engagement_id

decimal

Pinned Engagement ID

 

prop_hs_pipeline_stage

string

Pipeline Stage

 

prop_hs_pipeline

string

Pipeline

 

prop_hs_primary_company_id

decimal

{res:itgen_hubspot_prop_hs_primary_company_id}

 

prop_hs_primary_company_name

string

{res:itgen_hubspot_prop_hs_primary_company_name}

 

prop_hs_primary_company

string

{res:itgen_hubspot_prop_hs_primary_company}

 

prop_hs_read_only

boolean

Read-only

 

prop_hs_resolution

string

Resolution

 

prop_hs_sales_email_last_replied

datetime

Sales Email Last Replied

 

prop_hs_seen_by_agent_ids

string

{res:itgen_hubspot_prop_hs_seen_by_agent_ids}

 

prop_hs_thread_ids_to_restore

string

Thread IDs to Restore

 

prop_hs_ticket_category

string

Ticket Category

 

prop_hs_ticket_id

decimal

Ticket ID

 

prop_hs_ticket_priority

string

Ticket Priority

 

prop_hs_time_in_1

decimal

Time in #1

 

prop_hs_time_in_2

decimal

Time in #2

 

prop_hs_time_in_3

decimal

Time in #3

 

prop_hs_time_in_4

decimal

Time in #4

 

prop_hs_unique_creation_key

string

Unique Creation Key

 

prop_hs_updated_by_user_id

decimal

Updated by User ID

 

prop_hs_user_ids_of_all_notification_followers

string

User IDs of All Notification Followers

 

prop_hs_user_ids_of_all_notification_unfollowers

string

User IDs of All Notification Unfollowers

 

prop_hs_user_ids_of_all_owners

string

User IDs of All Owners

 

prop_hs_was_imported

boolean

Was Imported

 

prop_hubspot_owner_assigneddate

datetime

Owner Assigned Date

 

prop_hubspot_owner_id

string

Owner ID

 

prop_hubspot_team_id

string

Team ID

 

prop_last_engagement_date

datetime

Last Engagement Date

 

prop_last_reply_date

datetime

Last Reply Date

 

prop_notes_last_contacted

datetime

Notes Last Contacted

 

prop_notes_last_updated

datetime

Notes Last Updated

 

prop_notes_next_activity_date

datetime

Notes Next Activity Date

 

prop_nps_follow_up_answer

string

NPS Follow-up Answer

 

prop_nps_follow_up_question_version

decimal

NPS Follow-up Question Version

 

prop_nps_score

string

NPS Score

 

prop_num_contacted_notes

decimal

Number of Contacted Notes

 

prop_num_notes

decimal

Number of Notes

 

prop_source_ref

string

Source Reference

 

prop_source_thread_id

string

Source Thread ID

 

prop_source_type

string

Source Type

 

prop_subject

string

Subject

 

prop_tags

string

Tags

 

prop_time_to_close

decimal

Time to Close

 

prop_time_to_first_agent_reply

decimal

Time to First Agent Reply

 

updatedAt

datetime

Updated at

 

 

18-12-2024 20:09 Version 24.1.33-BETA+5180

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