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Contact Information

Invantive® BV is distributor of software solutions owned by Invantive® Software BV.

Location Harderwijk

Biesteweg 11
3849 RD Hierden
the Netherlands

Sales: +31 88 00 26 500
E-mail: info@invantive.com
Web: https://invantive.com

Chamber of Commerce: 13031406
Managing Director: Guido Leenders
Company domiciled in Roermond (NL).
Bank: NL25 BUNQ 2098 2586 07, BIC BUNQNL2A
VAT: NL812602377B01

Founded: 1992
2012 NAICS: 511210

Support

Forums: https://forums.invantive.com
Customer Portal: https://cloud.invantive.com
Finance: finance@invantive.com
Sales: sales@invantive.com
Opening hours: 9:00 - 17:00 CET Monday to Friday excluding Dutch holidays

Privacy Policy

Security incidents

Security incidents: +31 88 00 26 598
Email: security@invantive.com
Opening hours: 9:00 - 17:00 CET Monday to Friday

Always include your telephone number, your e-mail address and a short description. Please do not give sensitive details until a secure communication channel has been established.

For urgent security incidents please send both an email outside of opening hours and call with number display on. You will be called back as soon as possible.

We use the threat matrix of NCSC to classify a reported incident. We use the Responsible Disclosure Guideline of NCSC as basis for our policy.

You will always receive a confirmation of receipt within 1 working day.

We ask you not to share information about the security incident with others until Invantive has had sufficient opportunity to resolve the problem and users have had sufficient opportunity to use a possibly updated version of the software. We ask you to not further use any knowledge of the security incident and to omit any actions made possible after the existence of the security problem.

If you are not satisfied with the handling, we would like to ask you to contact the NCSC.

Published: 23 April 2024

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Important Safety and Usage Information

Intended Use and Limitations: This software, developed by Invantive, is designed to support a variety of business and information technology data processing functions, such as accounting, financial reporting an sales reporting. It is important to note that this software is not designed, tested, or approved for use in environments where malfunction or failure could lead to life-threatening situations or severe physical or environmental damage. This includes, but is not limited to:

  • Nuclear facilities: The software should not be used for operations or functions related to the control, maintenance, or operation of nuclear facilities.
  • Defense and Military Applications: This software is not suitable for use in defense-related applications, including but not limited to weaponry control, military strategy planning, or any other aspects of national defense.
  • Aviation: The software is not intended for use in the operation, navigation, or communication systems of any aircraft or air traffic control environments.
  • Healthcare and Medicine Production: This software should not be utilized for medical device operation, patient data analysis for critical health decisions, pharmaceutical production, or medical research where its failure or malfunction could impact patient health.
  • Chemical and Hazardous Material Handling: This software is not intended for the management, control, or operational aspects of chemical plants or hazardous material handling facilities. Any malfunction in software used in these settings could result in dangerous chemical spills, explosions, or environmental disasters.
  • Transportation and Traffic Control Systems: The software should not be used for the control, operation, or management of transportation systems, including railway signal controls, subway systems, or traffic light management. Malfunctions in such critical systems could lead to severe accidents and endanger public safety.
  • Energy Grid and Utility Control Systems: This software is not designed for the control or operation of energy grid systems, including electrical substations, renewable energy control systems, or water utility control systems. The failure of software in these areas could lead to significant power outages, water supply disruptions, or other public utility failures, potentially endangering communities and causing extensive damage.
  • Other High-Risk Environments: Any other critical infrastructure and environments where a failure of the software could result in significant harm to individuals or the environment.

User Responsibility: Users must ensure that they understand the intended use of the software and refrain from deploying it in any setting that falls outside of its designed purpose. It is the responsibility of the user to assess the suitability of the software for their intended application, especially in any scenarios that might pose a risk to life, health, or the environment.

Disclaimer of Liability: Invantive disclaims any responsibility for damage, injury, or legal consequences resulting from the use or misuse of this software in prohibited or unintended applications.
  
Disclaimer