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JIRA Service Desk Data Model

Navigation: Schema: Service > Tables

RequestTypes: JIRA Service Desk Request Types

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Catalog: JIRA

Schema: Service

Primary Keys: id

Label: Request Types

This is a read-only table. The JIRA Service Desk API may not support changing the data or the Invantive SQL driver for JIRA Service Desk does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the JIRA Service Desk API.

Select JIRA Service Desk API URL: /requesttype

Insert JIRA Service Desk API URL: /requesttype

Update JIRA Service Desk API URL: /requesttype

Delete JIRA Service Desk API URL: /requesttype

Field Selection Method: NotRequired

Base Path: values[*]

Table Columns

The columns of the table RequestTypes are shown below. Each column has an SQL data type.

Name

Data Type

Label

Required

Documentation

description

string

 

Description of the request type.

fields_canAddRequestParticipants

boolean

 

Flag indicating if participants can be added to a request (true) or not.

fields_canRaiseOnBehalfOf

boolean

 

Flag indicating if a request can be raised on behalf of another user (true) or not.

helpText

string

 

Help text for the request type.

icon_id

string

 

ID of the request type icon.

id

string

 

ID for the request type.

issueTypeId

string

 

ID of the issue type the request type is based upon.

name

string

 

Short name for the request type.

serviceDeskId

string

 

ID of the service desk the request type belongs to.

 

29-09-2021 12:46 Version 20.2.43-PROD+3437