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JIRA Service Desk Forums

JIRA Service Desk Data Model

Navigation: Schema: Service > Tables

QueuesByServiceDeskId: JIRA Service Desk Queues by Service Desk ID

Catalog: JIRA

Schema: Service

Primary Keys: id

Label: Queues by Service Desk ID

This is a read-only table function. The JIRA Service Desk API may not support changing the data or the Invantive SQL driver for JIRA Service Desk does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the JIRA Service Desk API.

Select JIRA Service Desk API URL: /servicedesk/{serviceDeskId}/queue

Insert JIRA Service Desk API URL: /servicedesk/{serviceDeskId}/queue

Update JIRA Service Desk API URL: /servicedesk/{serviceDeskId}/queue

Delete JIRA Service Desk API URL: /servicedesk/{serviceDeskId}/queue

Field Selection Method: NotRequired

Base Path: values[*]

Parameters of Table Function

The following parameters can be used to control the behaviour of the table function QueuesByServiceDeskId. A value must be provided at all times for required parameters, but optional parameters in general do not need to have a value and the execution will default to a pre-defined behaviour. Values can be specified by position and by name. In both cases, all parameters not specified will be treated using their default values.

Value specification by position is done by listing all values from the first to the last needed value. For example with `select * from table(value1, value2, value3)` on a table with four parameters will use the default value for the fourth parameter and the specified values for the first three.

Value specification by name is done by listing all values that require a value. For example with `select * from table(name1 => value1, name3 => value3)` on the same table will use the default values for the second and fourth parameters and the specified values for the first and third.

Name

Data Type

Required

Default Value

Documentation

includeCount

boolean

☐

False

Specifies whether to include each queue's customer request (issue) count in the response.

serviceDeskId

int64

☑

 

The ID of the service desk to return. This can alternatively be a project identifier.

 

Table Function Columns

The columns of the table function QueuesByServiceDeskId are shown below. Each column has an SQL data type.

Name

Data Type

Label

Required

Documentation

id

string

 

☐

ID for the queue.

issueCount

int64

 

☐

The count of customer requests in the queue.

jql

string

 

☐

JQL query that filters reqeusts for the queue.

name

string

 

☐

Short name for the queue.

 

15-06-2022 20:37 Version 22.0.232-PROD+3445

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