The Invantive products for Microsoft Windows run in privacy mode: every window of the application is marked as excluded from screen capture, so that a screenshot, a screen recording or a shared screen does not show it. What is on screen stays between the product and the person in front of it, which matters where the window holds financial or personal data of a third party. The consequence is worth knowing before it surprises someone: a screenshot of an Invantive product window comes out black, and so does the product during a screen-sharing session. That includes a screenshot meant for Invantive Support, so switch privacy mode off first when a support case needs one. Privacy mode can be switched off in the product itself, and from outside the product with the following environment variable, which is available on the Microsoft Windows products: - `INVANTIVE_DISABLE_PRIVACY_MODE`: switch privacy mode off, so that the windows are visible to screen capture and to user interface automation. Set it to `1` or to `true`. Defaults to unset, in which case privacy mode is on. The variable is only consulted when privacy mode has not already been set within the session, so a choice made in the product itself takes precedence over the variable.