## Reset Windows Managed Invantive Keychain The[[Invantive Keychain]] stores and manages credentials for connected platforms such as Exact Online, Salesforce and traditional databases, TOTP secret and license keys. All data is protected by a device and user specific key. Originally, the keys were managed by Microsoft Windows. As of 2023, Invantive logic takes care of the key management. For Microsoft Windows managed keys, system management activities can trigger the user-specific to become invalid. For instance, the keys become invalid when you activate the Windows license. Therefore, only install Invantive products after activating your Windows license. In case the key becomes invalid, the suggested alternatives are: - Try to recover the key from a backup. - Re-install Windows and the Invantive products. - Reset the key:  WARNING! When the key is reset using the menu of Invantive Support Assistance, you will no longer have access to your credentials, license keys, TOTP secret and encrypted connection strings. The effort involved in reconstructing the contents can be very large and is not covered by Invantive support agreements or subscriptions. Therefore, always make sure that a backup-and-recovery procedure is in place and tested. General recommendation is to use products of 2023 or later. These always used Invantive logic to manage the keys.