Navigation: Schema: Freshdesk > Tables

ticket_by_id: Freshdesk Ticket

Catalogus: Freshdesk

Schema: Freshdesk

Primaire Sleutels: id

Label: Ticket

Dit is een alleen-lezen tabelfunctie. De Freshdesk API biedt mogelijk geen ondersteuning voor het wijzigen van de data of het Invantive SQL-stuurprogramma voor Freshdesk ondersteunt dit niet. In het laatste geval gebruikt u de tabel NativePlatformScalarRequests om gegevens te uploaden naar de Freshdesk-API.

Select Freshdesk-API URL: /tickets/{id}?include=stats

Insert Freshdesk-API URL: /tickets/{id}?include=stats

Update Freshdesk-API URL: /tickets/{id}?include=stats

Delete Freshdesk-API URL: /tickets/{id}?include=stats

Veldselectiemethode: NotRequired

Parameters of Table Function

De volgende parameters kunnen worden gebruikt om het gedrag van de tabelfunctie ticket_by_id in te stellen. Voor verplichte parameters moet altijd een waarde worden opgegeven, maar optionele parameters hoeven in het algemeen geen waarde te hebben en de uitvoering zal standaard een vooraf bepaald gedrag vertonen. Waarden kunnen worden gespecificeerd op basis van positie en naam. In beide gevallen worden alle niet-gespecificeerde parameters geëvalueerd aan de hand van hun standaardwaarden.

Waardespecificatie op positie gebeurt door alle waarden van de eerste tot de laatste benodigde waarde op te sommen. Bijvoorbeeld: een `select * uit tabel(waarde1, waarde2, waarde3)` op een tabel met vier parameters zal de standaardwaarde voor de vierde parameter gebruiken en de opgegeven waarden voor de eerste drie.

Waardespecificatie op naam gebeurt door alle waarden die een waarde vereisen op te sommen. Bijvoorbeeld met `selecteer * uit tabel(naam1 => waarde1, naam3 => waarde3)` op dezelfde tabel zullen de standaardwaarden voor de tweede en vierde parameter worden gebruikt en de opgegeven waarden voor de eerste en derde.

Naam	Datatype	Verplicht	Standaardwaarde	Documentatie
id	decimal	☑

Kolommen van Tabelfunctie

De kolommen van de tabelfunctie ticket_by_id worden hieronder weergegeven. Elke kolom heeft een SQL-gegevenstype.

Naam	Datatype	Label	Verplicht	Documentatie
cf_reference_number	decimal	Reference Number	☐
company_id	int64	Company ID	☐
created_at	datetime	Created at	☐	Date/time at which the record was created.
description_text	string	Description	☐
description	string	Description	☐
due_by	datetime	Due by	☐
email_config_id	int64	Email Configuration ID	☐
fr_due_by	datetime	From Due by	☐
fr_escalated	boolean	From Escalated	☐
group_id	int64	Group ID	☐
id	int64	ID	☐
is_escalated	boolean	Is Escalated	☐
priority	int64	Priority	☐
product_id	int64	Product ID	☐
requester_id	int64	Requester ID	☐
responder_id	int64	Responder ID	☐
source	int64	Source	☐
spam	boolean	Spam	☐
stats_agent_responded_at	datetime	Statistics Agent Responded at	☐
stats_closed_at	datetime	Statistics Closed at	☐
stats_first_responded_at	datetime	Statistics First Responded at	☐
stats_pending_since	datetime	Statistics Pending since	☐
stats_reopened_at	datetime	Statistisc Reopened at	☐
stats_requester_responded_at	datetime	Statistics Requester Responded at	☐
stats_resolved_at	datetime	Statistics Resolved at	☐
stats_status_updated_at	datetime	Statistics Status Updated at	☐
status	int64	Status	☐
subject	string	Subject	☐
type	string	Type	☐
updated_at	datetime	Updated at	☐	Date/time at which the record was last updated.

10-12-2022 17:06 Versie 22.0.461-PROD+3719

Important Safety and Usage Information

Intended Use and Limitations: This software, developed by Invantive, is designed to support a variety of business and information technology data processing functions, such as accounting, financial reporting an sales reporting. It is important to note that this software is not designed, tested, or approved for use in environments where malfunction or failure could lead to life-threatening situations or severe physical or environmental damage. This includes, but is not limited to:

Nuclear facilities: The software should not be used for operations or functions related to the control, maintenance, or operation of nuclear facilities.
Defense and Military Applications: This software is not suitable for use in defense-related applications, including but not limited to weaponry control, military strategy planning, or any other aspects of national defense.
Aviation: The software is not intended for use in the operation, navigation, or communication systems of any aircraft or air traffic control environments.
Healthcare and Medicine Production: This software should not be utilized for medical device operation, patient data analysis for critical health decisions, pharmaceutical production, or medical research where its failure or malfunction could impact patient health.
Chemical and Hazardous Material Handling: This software is not intended for the management, control, or operational aspects of chemical plants or hazardous material handling facilities. Any malfunction in software used in these settings could result in dangerous chemical spills, explosions, or environmental disasters.
Transportation and Traffic Control Systems: The software should not be used for the control, operation, or management of transportation systems, including railway signal controls, subway systems, or traffic light management. Malfunctions in such critical systems could lead to severe accidents and endanger public safety.
Energy Grid and Utility Control Systems: This software is not designed for the control or operation of energy grid systems, including electrical substations, renewable energy control systems, or water utility control systems. The failure of software in these areas could lead to significant power outages, water supply disruptions, or other public utility failures, potentially endangering communities and causing extensive damage.
Other High-Risk Environments: Any other critical infrastructure and environments where a failure of the software could result in significant harm to individuals or the environment.

User Responsibility: Users must ensure that they understand the intended use of the software and refrain from deploying it in any setting that falls outside of its designed purpose. It is the responsibility of the user to assess the suitability of the software for their intended application, especially in any scenarios that might pose a risk to life, health, or the environment.

Disclaimer of Liability: Invantive disclaims any responsibility for damage, injury, or legal consequences resulting from the use or misuse of this software in prohibited or unintended applications.

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Freshdesk API Data Model Freshdesk Forums

ticket_by_id: Freshdesk Ticket

Parameters of Table Function

Kolommen van Tabelfunctie

Important Safety and Usage Information