Please enable JavaScript to view this site.

Navigation: Schema: Freshdesk > Tables

ticket_tags: Freshdesk Ticket Tags

Catalog: Freshdesk

Schema: Freshdesk

Primary Keys: id

Label: Ticket Tags

Documentation:

Ticket tags.

This is a read-only table function. The Freshdesk API may not support changing the data or the Invantive SQL driver for Freshdesk does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Freshdesk API.

Select Freshdesk API URL: /tickets

Insert Freshdesk API URL: /tickets

Update Freshdesk API URL: /tickets

Delete Freshdesk API URL: /tickets

Field Selection Method: NotRequired

Base Path: tags[*]

Table Function Parameters

The following parameters can be used to control the behaviour of the table function ticket_tags. A value must be provided at all times for required parameters, but optional parameters in general do not need to have a value and the execution will default to a pre-defined behaviour. Values can be specified by position and by name. In both cases, all parameters not specified will be treated using their default values.

Value specification by position is done by listing all values from the first to the last needed value. For example with `select * from table(value1, value2, value3)` on a table with four parameters will use the default value for the fourth parameter and the specified values for the first three.

Value specification by name is done by listing all values that require a value. For example with `select * from table(name1 => value1, name3 => value3)` on the same table will use the default values for the second and fourth parameters and the specified values for the first and third.

Name

Data Type

Required

Default Value

Documentation

company_id

int64

 

Company ID of requester.

email

string

 

Email address of requester.

filter

string

 

Pre-defined filter: 'new_and_my_open', 'watching', 'spam' and 'deleted'.

query

string

 

Custom query matching Freshdesk specifications, such as 'priority:3 OR priority:2'.

requester_id

int64

 

ID of requester.

updated_since

datetime

01/01/1900 00:00:00

Limit to tickets updated since.

 

Table Function Columns

The columns of the table function ticket_tags are shown below. Each column has an SQL data type.

Name

Data Type

Label

Required

Documentation

company_id

int64

Company ID

 

description_text

string

Description

 

description

string

Description

 

id

int64

ID

 

product_id

int64

Product ID

 

requester_id

int64

Requester ID

 

subject

string

Subject

 

tag

string

 

 

type

string

Type

 

 

27-12-2021 10:23 Version 20.2.169-PROD+3633