Navigation: Schema: Freshdesk > Tables

time_entries: Freshdesk Time Entries

Catalogus: Freshdesk

Schema: Freshdesk

Primaire Sleutels: id

Label: Time Entries

Dit is een alleen-lezen tabel. De Freshdesk API biedt mogelijk geen ondersteuning voor het wijzigen van de data of het Invantive SQL-stuurprogramma voor Freshdesk ondersteunt dit niet. In het laatste geval gebruikt u de tabel NativePlatformScalarRequests om gegevens te uploaden naar de Freshdesk-API.

Select Freshdesk-API URL: /time_entries

Insert Freshdesk-API URL: /time_entries

Update Freshdesk-API URL: /time_entries

Delete Freshdesk-API URL: /time_entries

Veldselectiemethode: NotRequired

Tabelkolommen

De kolommen van de tabel time_entries worden hieronder weergegeven. Elke kolom heeft een SQL-gegevenstype.

Naam	Datatype	Label	Verplicht	Documentatie
agent_email	string	Agent Email	☐	The agent email in the response related to user_id.
agent_id	int64	Agent ID	☐
agent_name	string	Agent Name	☐	System fills the agent name in the response from the user_id.
billable	boolean	Billable	☐	Whether the entry is billable.
company_id	int64	Company ID	☐
contact_email	string	Contact Email Address	☐	The requester email of the ticket.
created_at	datetime	Created at	☐	Date/time at which the record was created.
customer_name	string	Customer Name	☐	The customer name.
executed_at	datetime	Executed at	☐	Time at which this time-entry id added/created.
hhmm	string	Time Mask	☐	The number of hours (in hh:mm format). Used to set the total time_spent. If this property is set via update call the timer_running will be stopped and reset to the passed value.
id	int64	ID	☐	ID of the time entry.
note	string	Note	☐	Description on this time entry.
start_time	datetime	Start Time	☐	The time at which the time entry is added or the time of the last invoked 'start-timer' action using a toggle.
ticket_id	int64	Ticket ID	☐	The ID of the ticket to which this time entry is associated. Id is passed as part of the handle URL.
time_spent	int64	Time Spent	☐	Time spent in the format hh:mm but converted to seconds.
timer_running	boolean	Timer Running	☐	Whether the start timer is invoked and is currently running.
updated_at	datetime	Updated at	☐	Date/time at which the record was last updated.
user_id	int64	User ID	☐	The user/agent to whom this time entry is associated.

10-12-2022 17:06 Versie 22.0.461-PROD+3719

Important Safety and Usage Information

Intended Use and Limitations: This software, developed by Invantive, is designed to support a variety of business and information technology data processing functions, such as accounting, financial reporting an sales reporting. It is important to note that this software is not designed, tested, or approved for use in environments where malfunction or failure could lead to life-threatening situations or severe physical or environmental damage. This includes, but is not limited to:

Nuclear facilities: The software should not be used for operations or functions related to the control, maintenance, or operation of nuclear facilities.
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Healthcare and Medicine Production: This software should not be utilized for medical device operation, patient data analysis for critical health decisions, pharmaceutical production, or medical research where its failure or malfunction could impact patient health.
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time_entries: Freshdesk Time Entries

Tabelkolommen

Important Safety and Usage Information