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Freshdesk API Data Model

Navigation: Schema: Freshdesk > Tables

group_agent_ids_by_id: Freshdesk Group Agent IDs

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Catalog: Freshdesk

Schema: Freshdesk

Primary Keys: id

Label: Group Agent IDs

This is a read-only table function. The Freshdesk API may not support changing the data or the Invantive SQL driver for Freshdesk does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Freshdesk API.

Select Freshdesk API URL: /groups/{id}

Insert Freshdesk API URL: /groups/{id}

Update Freshdesk API URL: /groups/{id}

Delete Freshdesk API URL: /groups/{id}

Field Selection Method: NotRequired

Base Path: agent_ids[*]

Table Function Parameters

The following parameters can be used to control the behaviour of the table function group_agent_ids_by_id. A value must be provided at all times for required parameters, but optional parameters in general do not need to have a value and the execution will default to a pre-defined behaviour. Values can be specified by position and by name. In both cases, all parameters not specified will be treated using their default values.

Value specification by position is done by listing all values from the first to the last needed value. For example with `select * from table(value1, value2, value3)` on a table with four parameters will use the default value for the fourth parameter and the specified values for the first three.

Value specification by name is done by listing all values that require a value. For example with `select * from table(name1 => value1, name3 => value3)` on the same table will use the default values for the second and fourth parameters and the specified values for the first and third.

Name

Data Type

Required

Default Value

Documentation

id

decimal

 

 

 

Table Function Columns

The columns of the table function group_agent_ids_by_id are shown below. Each column has an SQL data type.

Name

Data Type

Label

Required

Documentation

agent_ids

string

Agent IDs

 

auto_ticket_assign

boolean

Automatically Assign Ticket

 

business_hour_id

int64

Business Hour ID

 

created_at

datetime

Created at

 

description

string

Description

 

escalate_to

int64

Escalate to

 

id

int64

ID

 

name

string

Name

 

unassigned_for

string

Unassigned for

 

updated_at

datetime

Updated at

 

 

12-12-2020 13:14 Version 20.1.301-BETA+3023