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Freshdesk API Data ModelCatalog: Freshdesk
Schema: Freshdesk
Primary Keys: id
Label: Ticket
This is a read-only table function. The Freshdesk API may not support changing the data or the Invantive SQL driver for Freshdesk does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Freshdesk API.
Select Freshdesk API URL: /tickets/{id}?include=requester,stats,company
Insert Freshdesk API URL: /tickets/{id}?include=requester,stats,company
Update Freshdesk API URL: /tickets/{id}?include=requester,stats,company
Delete Freshdesk API URL: /tickets/{id}?include=requester,stats,company
Field Selection Method: NotRequired
Table Function Parameters
The following parameters can be used to control the behaviour of the table function ticket_by_id. A value must be provided at all times for required parameters, but optional parameters in general do not need to have a value and the execution will default to a pre-defined behaviour. Values can be specified by position and by name. In both cases, all parameters not specified will be treated using their default values.
Value specification by position is done by listing all values from the first to the last needed value. For example with `select * from table(value1, value2, value3)` on a table with four parameters will use the default value for the fourth parameter and the specified values for the first three.
Value specification by name is done by listing all values that require a value. For example with `select * from table(name1 => value1, name3 => value3)` on the same table will use the default values for the second and fourth parameters and the specified values for the first and third.
Name |
Data Type |
Required |
Default Value |
Documentation |
|---|---|---|---|---|
id |
decimal |
☑ |
|
|
Table Function Columns
The columns of the table function ticket_by_id are shown below. Each column has an SQL data type.
Name |
Data Type |
Label |
Required |
Documentation |
|---|---|---|---|---|
closed_at |
datetime |
Closed at |
☐ |
|
company_id |
int64 |
Company ID |
☐ |
|
company_name |
string |
Company Name |
☐ |
|
created_at |
datetime |
Created at |
☐ |
|
description |
string |
Description |
☐ |
|
description_text |
string |
Description |
☐ |
|
due_by |
datetime |
Due by |
☐ |
|
email_config_id |
int64 |
Email Configuration ID |
☐ |
|
first_responded_at |
datetime |
First Responded at |
☐ |
|
fr_due_by |
datetime |
From Due by |
☐ |
|
fr_escalated |
boolean |
From Escalated |
☐ |
|
group_id |
int64 |
Group ID |
☐ |
|
id |
int64 |
ID |
☐ |
|
is_escalated |
boolean |
Is Escalated |
☐ |
|
priority |
int64 |
Priority |
☐ |
|
product_id |
int64 |
Product ID |
☐ |
|
requester_email |
string |
Requester Email |
☐ |
|
requester_id |
int64 |
Requester ID |
☐ |
|
requester_name |
string |
Requester Name |
☐ |
|
requester_phone |
string |
Requester Phone |
☐ |
|
resolved_at |
datetime |
Resolved at |
☐ |
|
responder_id |
int64 |
Responder ID |
☐ |
|
source |
int64 |
Source |
☐ |
|
spam |
boolean |
Spam |
☐ |
|
status |
int64 |
Status |
☐ |
|
subject |
string |
Subject |
☐ |
|
type |
string |
Type |
☐ |
|
updated_at |
datetime |
Updated at |
☐ |
|
12-12-2020 13:14 Version 20.1.301-BETA+3023
