A process category is a grouping of Processes. Examples of process categories are:
Code |
Description |
Query |
Query |
Failure |
Failure |
Change |
Change Request |
Complaint |
Complaint |
Project Meeting |
Project Meeting |
Wf IncInv |
Workflow approving incoming invoice |
Wf OutInv |
Workflow approving outgoing invoice |
OOS |
Out-of-scope |
NAB |
Not a bug |
PR |
Problem Report |
ER |
Enhancement Request |
Question |
Question |
PUR |
Purchasing |
Template |
Template |
Invoice |
Invoice |
N/A |
N/A |
M |
Milestone |
SUG |
Suggestion for future work |
Doc |
User's documentation |
UNK |
Unknown, not classified yet |
Process |
Process-related (meetings etc) |
SLS |
Sales |
Fix |
Fix |
Wf Leave |
Request for leave |
Sales real estate |
Sale process real estate |
Process categories can be edited in the screen Process categories.