Navigation: Schema: im_livechat > Tables

channel

Livechat Channel

Catalog: Odoo

Schema: im_livechat

Documentation:

Livechat Channel

Define a communication channel, which can be accessed with 'script_external' (script tag to put on

external website), 'script_internal' (code to be integrated with odoo website) or via 'web_page' link.

It provides rating tools, and access rules for anonymous people.

The data in this table is partitioned per value of the column.

This is a read-only table. The Odoo API may not support changing the data or the Invantive SQL driver for Odoo does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Odoo API.

Table Columns

The columns of the table channel are shown below. Each column has an SQL data type.

Name	Data Type	Label	Required	Documentation
are_you_inside	boolean	Are you inside the matrix?	☐
button_background_color	string	Button Background Color	☐	Default background color of the Livechat button
button_text_color	string	Button Text Color	☐	Default text color of the Livechat button
button_text	string	Text of the Button	☐	Default text displayed on the Livechat Support Button
can_publish	boolean	Can Publish	☐
channel_ids	string		☐
chatbot_script_count	int32	Number of Chatbot	☐
create_date	datetime	Created on	☐
create_uid_label	string		☐
create_uid	string		☐
default_message	string	Welcome Message	☐	This is an automated 'welcome' message that your visitor will see when they initiate a new conversation.
display_name	string	Display Name	☐
header_background_color	string	Header Background Color	☐	Default background color of the channel header once open
id	int32	ID	☐
image_128	byte[]	Image	☐
input_placeholder	string	Chat Input Placeholder	☐	Text that prompts the user to initiate the chat.
is_published	boolean	Is Published	☐
name	string	Channel Name	☑
nbr_channel	int32	Number of conversation	☐
rating_avg_percentage	decimal	Average Rating (%)	☐
rating_avg	decimal	Average Rating	☐
rating_count	int32	# Ratings	☐
rating_ids	string		☐
rating_percentage_satisfaction	int32	Rating Satisfaction	☐	Percentage of happy ratings
rule_ids	string		☐
script_external	string	Script (external)	☐
title_color	string	Title Color	☐	Default title color of the channel once open
user_ids	string		☐
web_page	string	Web Page	☐	URL to a static page where you client can discuss with the operator of the channel.
website_description	string	Website description	☐	Description of the channel displayed on the website page
website_published	boolean	Visible on current website	☐
website_url	string	Website URL	☐	The full URL to access the document through the website.
write_date	datetime	Last Updated on	☐
write_uid_label	string		☐
write_uid	string		☐

01-03-2023 15:29 Version 22.1.135-BETA+3826

Important Safety and Usage Information

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Odoo API Data Model

channel

Table Columns

Important Safety and Usage Information