ServiceLevelAgreementResults |
Catalog: Autotask
Schema: ServiceLevelAgreementResults
This is a read-only table. The Autotask API may not support changing the data or the Invantive UniversalSQL driver for Autotask does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Autotask API.
Table Columns
The columns of the table ServiceLevelAgreementResults are shown below. Each column has an SQL data type.
Name |
Data Type |
Label |
Required |
Documentation |
---|---|---|---|---|
firstResponseElapsedHours |
double |
First Response Elapsed Hours |
☐ |
|
firstResponseInitiatingResourceID |
int32 |
First Response Initiating Resource ID |
☐ |
|
firstResponseResourceID |
int32 |
First Response Resource ID |
☐ |
|
id |
int64 |
ID |
☐ |
|
isFirstResponseMet |
boolean |
Is First Response Met |
☐ |
|
isResolutionMet |
boolean |
Is Resolution Met |
☐ |
|
isResolutionPlanMet |
boolean |
Is Resolution Plan Met |
☐ |
|
resolutionElapsedHours |
double |
Resolution Elapsed Hours |
☐ |
|
resolutionPlanElapsedHours |
double |
Resolution Plan Elapsed Hours |
☐ |
|
resolutionPlanResourceID |
int32 |
Resolution Plan Resource ID |
☐ |
|
resolutionResourceID |
int32 |
Resolution Resource ID |
☐ |
|
serviceLevelAgreementName |
string |
Service Level Agreement Name |
☐ |
|
soapParentPropertyId |
int64 |
SOAP Parent Property ID |
☐ |
|
ticketID |
int32 |
Ticket ID |
☐ |
|
10-06-2024 18:39 Version 24.1.3-BETA+4689