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Navigation: Schema: ServiceLevelAgreementResults > Tables

ServiceLevelAgreementResults

Catalog: Autotask

Schema: ServiceLevelAgreementResults

This is a read-only table. The Autotask API may not support changing the data or the Invantive SQL driver for Autotask does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Autotask API.

Select Autotask API URL: /V1.0/ServiceLevelAgreementResults/query

Insert Autotask API URL: /V1.0/ServiceLevelAgreementResults/query

Update Autotask API URL: /V1.0/ServiceLevelAgreementResults/query

Delete Autotask API URL: /V1.0/ServiceLevelAgreementResults/query

Field Selection Method: NotRequired

Base Path: items[*]

Select Autotask API Operation: get /V1.0/ServiceLevelAgreementResults/query

Table Columns

The columns of the Table ServiceLevelAgreementResults are shown below. Each column has an SQL data type.

Name

Data Type

Label

Required

Documentation

firstResponseElapsedHours

double

First Response Elapsed Hours

☐

 

firstResponseInitiatingResourceID

int32

First Response Initiating Resource ID

☐

 

firstResponseResourceID

int32

First Response Resource ID

☐

 

id

int64

ID

☐

 

isFirstResponseMet

boolean

Is First Response Met

☐

 

isResolutionMet

boolean

Is Resolution Met

☐

 

isResolutionPlanMet

boolean

Is Resolution Plan Met

☐

 

resolutionElapsedHours

double

Resolution Elapsed Hours

☐

 

resolutionPlanElapsedHours

double

Resolution Plan Elapsed Hours

☐

 

resolutionPlanResourceID

int32

Resolution Plan Resource ID

☐

 

resolutionResourceID

int32

Resolution Resource ID

☐

 

serviceLevelAgreementName

string

Service Level Agreement Name

☐

 

soapParentPropertyId

int64

SOAP Parent Property ID

☐

 

ticketID

int32

Ticket ID

☐

 

 

22-09-2022 21:52 Version 22.0.355-PROD+3587

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