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Freshdesk API Data Model

Navigation: Catalog: Freshdesk > Schemas > Schema: Freshdesk > Tables

group_agent_ids_by_id: Freshdesk Group Agent IDs

Catalog: Freshdesk

Schema: Freshdesk

Primary Keys: id

Label: Group Agent IDs

This is a read-only table function. The Freshdesk API may not support changing the data or the Invantive UniversalSQL driver for Freshdesk does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Freshdesk API.

Parameters of Table Function

The following parameters can be used to control the behaviour of the table function group_agent_ids_by_id. A value must be provided at all times for required parameters, but optional parameters in general do not need to have a value and the execution will default to a pre-defined behaviour. Values can be specified by position and by name. In both cases, all parameters not specified will be evaluated using their default values.

Value specification by position is done by listing all values from the first to the last needed value. For example: a `select * from table(value1, value2, value3)` on a table with four parameters will use the default value for the fourth parameter and the specified values for the first three.

Value specification by name is done by listing all values that require a value. For example with `select * from table(name1 => value1, name3 => value3)` on the same table will use the default values for the second and fourth parameters and the specified values for the first and third.

Name

Data Type

Required

Default Value

Documentation

id

 

☑

 

 

 

Columns of Table Function

The columns of the table function group_agent_ids_by_id are shown below. Each column has an SQL data type.

Name

Data Type

Label

Required

Documentation

agent_ids

varchar2

Agent IDs

☐

 

auto_ticket_assign

char

Automatically Assign Ticket

☐

 

business_hour_id

int64

Business Hour ID

☐

 

created_at

datetime

Created at

☐

Date/time at which the record was created.

description

varchar2

Description

☐

 

escalate_to

int64

Escalate to

☐

 

id

int64

ID

☐

 

name

varchar2

Name

☐

 

unassigned_for

varchar2

Unassigned for

☐

 

updated_at

datetime

Updated at

☐

Date/time at which the record was last updated.

 

X

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